Major accountabilities:

• Conducts site selection for potential sites to evaluate their capabilities for conducting a clinical trial -Performs site Initiation Visit, ensures site personnel is fully trained on all trial related aspects -Applies company policies and procedures to resolve a variety of issues -Frequent internal company and external contacts.
• Represents organization on specific projects -Contributes to some cost center goals and objectives -Is the frontline liaison between Novartis and sites to ensure successful collaboration, site engagement and meeting Novartis expectation on milestone and deliveries -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Deliver customer satisfaction results for internal & external customers -Delivery of Clinical Trials to quality standards and agreed timelines.
• Adherence to Novartis policy and guidelines and external regulations

Minimum Requirements:
Work Experience:

• Operations Management and Execution.
• Representing the organization.
• Collaborating across boundaries.
• Project Management.
   

Skills:

• Clinical Monitoring.
• Clinical Research.
• Clinical Study Reports.
• Clinical Trial Management Systems.
• Clinical Trials.
• Collaboration.
• Data Integrity.
• Decision Making Skills.
• Lifesciences.

Languages :

• Dutch.
• English.
   

Requirements:

• Be in possession of a driving licence B.